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Settlement Services & ORPAK Manager
Chief Operating Officer | NSD
Client Relations Manager
Ted began his career in 1993, when he joined a national title insurance company as an Account Executive in Client Relations. He spent 10 years there in various positions and was ultimately promoted to Senior Vice President of Settlement Services. Ted was also employed by a national title insurance underwriter as Executive Vice President of Client Management and Title/Closing Operations of National Lender Solutions from 2003 – 2009.
In 2009, Ted joined the ORTRIS team at Old Republic Title. He currently oversees the settlement service operations for ORTRIS and ORSAS in Akron, OH and Pittsburgh, PA.
Ted earned a Master of Arts in business and leadership studies from Duquesne University. He also holds a Bachelor of Science in economics and a Bachelor of Arts in criminal justice from Edinboro University of Pennsylvania.
Bill began his career in 1995, when he joined a Pittsburgh, PA-based national vendor management company. There, he served in several capacities and ultimately was promoted to Vice President of Client Relations. In 2002, he joined a large, Pittsburgh-based national title insurance agency as Vice President of Sales and Marketing, and later advanced to Executive Vice President of Sales, Marketing and Operations.
In January of 2013, Bill Joined Old Republic Title to oversee sales operations for business units within its National Services Division. He has been instrumental in the Company’s business development efforts by creating custom solutions to ensure customer satisfaction. Bill also possesses the unique ability to establish mutually beneficial relationships through strategic planning, continuous process improvement and capacity modeling.
As General Manager of four units of the National Services Division, Bill’s current responsibilities include the oversight of:
• Old Republic Title Residential Information Services: a nationwide provider of valuation, title and settlement services to mortgage lenders and other financial institutions that require the use of a centralized platform.
• Old Republic Specialized Commercial Services: specializes in the nationwide delivery of commercial due diligence and commercial title and settlement services.
• Old Republic Specialized Agency Solutions: supports Old Republic Title’s policy-issuing agents throughout the country, by expanding service areas and product lines to fulfill transactions they are unable to complete.
• Old Republic Timeshare Services: offers a full line of timeshare and fractional interest services, including one of the most sophisticated inventory management programs.
Bill is also a member of Old Republic National Leadership Team and the Mortgage Bankers Association. He resides in Pittsburgh, PA with his wife and two sons.
Carla started her career in 1992, when she joined a Pittsburgh, PA-based national title insurance agency. She spent over 20 years there in various leadership roles. As Senior Vice President, Carla managed large operational teams and was responsible for enhancing customer satisfaction and developing process improvement plans, as well as creating various joint venture companies.
In 2013, Carla joined the ORTRIS team at Old Republic Title and is responsible for maintaining, growing and improving relationships with mortgage lenders and other financial institutions. She is an accomplished relationship builder, with the remarkable ability to create solutions that promote and enhance customer satisfaction and retention.
After spending most of her 25-year career in the title industry working for a large national agency, Carla now enjoys working on the underwriting side of the industry, being able to support her customers and their various business lines and creating new comprehensive product offerings.